Testimonials about our copper sinks, stainless sinks, etc.    (if you want to see some in-depth stories and photos from our customers, go to the "Customer Stories" page near the bottom of our navigation bar on the left of every page) We do not have one customer, since 1999, that is not thrilled. You will never find a complaint online about our company, because we always do the right thing. Lastly, use some common sense when you look at testimonials. Most everyone is happy right after they receive their sinks. Most companies do not have, or they do not show, testimonials from customers who have used their sinks for a while! I will put a next to the testimonials of those who had used their sinks for quite some time before sending in their testimonials. Just for kicks, try and find testimonials like this on other sites.

My philosophy is simple.
1.  Do what you say you are going to do, when you say you are going to do it.
2. Treat each customer as I would want to be treated if I was investing in the best of the best.
3.  Provide the best of the best.
4.  Have fun while doing it.

For those of you who are skeptics; a reminder that your credit card company will hold us to our written guarantee. "If you are not thrilled with the quality of our product, we refund your money, pay for all shipping and send you $100 in consideration of your inconvenience." A Rachiele purchase is a no-risk purchase!  Our website photos do not do our sinks justice. It is easy to make a sink look good online. Even the cheap imports look good. When you see our sink in person, it is unmistakably the finest anywhere at any price.

What you will read below is what I hear every single day by phone.

I often wished you could hear what I hear. Generally, our customers will call me rather than email. Every once in a while I miss a call from a recent customer. This very kind customer (Holly) gave permission for me to play her voice mail on our site. Take a minute to listen... (better turn up your volume)

The video to the right is a compilation of some of the photos sent in by our customers... Enjoy


 

Dear Dino:

I just wanted to write and tell you how much I LOVE my copper sinks. We purchased 2 sinks for our kitchen- one farmhouse style sink and one bar sink. First of all- they are absolutely gorgeous - the first thing many people notice when they come into my house. Moreover, the drain placement is genius! In my larger sink the drain is on the side rather than the middle. This makes perfect sense so that the drain is not blocked when washing pots. Furthermore, your sinks are custom made. Most farmhouse sinks are 10 inches deep. If you are taller than average, cleaning a dish in a 10 inch deep sink is hard on one's back. I was able to order an 8 inch deep sink which makes all the difference! Most importantly, I love your sinks because they are EASY to take care of (yes- I am lazy). I used to have a stainless steel sink in my kitchen and the smudge marks used to drive me crazy. I really don't do much to keep my sinks looking beautiful now- I simply rinse them out with soap and water while washing my dishes. Nothing else!!!!

Thank you!!

Jessie
 


Dino,

I must have been your most difficult customer. I fought you all the way. Both my husband and I were hell bent on getting a double bowl sink, I am a bit embarrassed to say - you were right. After all the fussing, we are now one of your loyal followers. Yes Dino... a single bowl sink with a right rear drain makes so much sense! OK, I said it. Thank you, thank you, for being so insistent. (and for taking my countless phone calls) We could never have believed how wonderful your design is. We both wish you much success. You deserve it.

One more thing, please feel free to put this note on your web site. Also I want to tell your potential customers that Dino does really answer the phones on the weekends. Our plumber had a question about the disposer thingy and Dino called us back in less than 5 minutes on a Saturday afternoon.

Thank you for all of your help and the photos of our gorgeous sink before it shipped. We will send photos back once we finish the remodel project. Thinks are still hectic around here. 

Your friend "Out West", Ann



This one is not a testimonial, but I just had to add it. It was an email from someone that ended up buying one of our sinks. This was their first email to us:

Oh, Dino, Dino.  Lots of men ogle women, but your copper sinks are my version of porn!  You are correct that I stayed up so late ogling sinks and faucets on your websites.


Here is a self rimming sink with an integrated faucet deck and back splash. This sink features Waterstone Towson faucet, soap dispenser (left) side spray, and a filtered water faucet.

I love the sink and faucet!  The plumber who installed it was so impressed that he called his business partner to come and take a look at it.  It is so easy to clean.  I have extremely hard water, and it hasn't water-spotted at all.  All of my friends have admired it as well.

 I also like the wire drainer that I purchased from another company.  I place it on the counter when I am washing or rinsing dishes, clean the sink, and then put it back in the sink to let things drain.  Your drainer was too large for my small sink.  AND, I found a cast-iron teapot that goes great with the sink and granite.  (I am a sucker for teapots.

You can list me as another satisfied customer.

Marcia M.

Washington State


OMG! It is gorgeous!!! Really, really gorgeous! I'm just thrilled and it is everything you said it would be. It was funny that after having spent so much time reading everything on your site and watching all those videos, opening the sink almost felt like it was something I had done before. It is sitting on my kitchen table right now (properly supported on the sides!) and it is so rich and beautiful that I can't stop looking at it! Both it and the prep sink arrived in perfect condition. The prep sink is the perfect size! So happy I listened to my instincts and ordered what I wanted instead of the smaller sink my designer wanted me to get.

My husband was VERY impressed with how well the sink was packed. He was impressed before we even opened it. I'd already opened the prep sink and he saw the ShockWatch on it. He thought that was very cool. Just a note, the ShockWatch on the prep sink was perfect. The ShockWatch on the farm sink had been sheered off. The sticker is there, but the actual capsule that turns red was GONE. I was home when it was delivered and I mentioned it to the driver. The box looks great and I knew the sink was so well packed that is was unlikely it could have been damaged. It looks perfect.

Anyway, while we were unpacking it and I was going through my deja vu experience, I told my husband how impressed I'd been with you and your service. Not just how you've answered the phone on weekends and evenings when I've called, but how you've spent so much time answering my questions and giving advice. If you've said you'd do it, you've done it. It is a pleasure to deal with a man whose word means something.

I can't wait to see the kitchen faucet.  I had a chance to see a Waterstone faucet in person last weekend and was really impressed with the quality.  I had a chance to play with a Gantry.  Very cool.  Trying to decide which faucet I want to go with my prep sink.  Do I want a Hampton that matches the main faucet?  Kind of leaning towards the Annapolis because it is so cool looking.  As soon as I get that figured out, I'll be placing my order.  :)

 Linda



" Here are a few pictures  sort thru what you think will work. I LOVE my sink......highly, highly recommend it to EVERYONE!  Nothing bothers it, if I get a light spot from food, in matter of days it goes back to the same finish. Amazing....wonderful purchase.  june k
 


Thank you so much for these wonderful sinks! The quality and craftsmanship is more than I imagined. It's very nerve racking ordering "blind" off the internet but your product exceeded what I expected. I can't wait to get the kitchen done so I can enjoy my new copper farmhouse sink. Thank you for all your help and guiding me through the process. Everything arrived well on time and there was no problem with the delivery. You make a superb product and I feel really good supporting an "American Made" company.
All the best,
Barbara, Midlothian,VA
 


Hey Dino,

When I was a kid, my father pointed out to me that if you flicked a penny up into the air with your thumb, those minted prior to 1982 would result in a nice "ring". During 1982 however, they changed the composition from mostly copper to mostly zinc - and in doing so, the pennies lost that nice familiar ring.

I started collecting copper pennies, and then other copper coins. Soon I began to notice copper roof tiles and gutters on older homes and churches. As an adult, I even noticed that various fixtures throughout my house were copper and brass.

So... when it came time to picking a sink for my kitchen renovation, how could I select anything other than copper? After looking just about everywhere, all I could find were flimsy, poorly constructed sinks whose finish appeared an attempt to hide the natural and ever-changing beauty that pure copper develops over time.

Thankfully, I discovered Rachiele sinks, and now, after a year, I can say that the wow-factor expressed by visiting friends and family is just as fresh as the day my sink was installed. It is a perfect contribution to the overall design of my kitchen - one that expresses both my personality, and its own personality - as it changes subtly, over time, through gorgeous metallic hues that complement the color scheme throughout the room.

-Jeff Hazel


Dino, 

We've been waiting to open the sinks to keep them protected. We are about 2 weeks from needing them and opened the package to get our first look and ensure there was no damage from shipping. First, you guys pack the sinks extremely well. Even if UPS beat the hell out of the containers I think there's better than a 50% chance the sink would be fine. Kudos for compensating for your logistics partners! (Thanks - I pack every sink!) Second, the sinks are gorgeous. The quality of the copper and craftsmanship is apparent. Photos on a website do not do you and your team justice. We can't wait to see them installed. If they look half as good in as we expect, then I may have to remove two outdoor sinks we installed just a few months ago and order replacements from you.  Jeff was clearly impressed too. I have no doubt he will order all of his copper sinks from you going forward, and we obviously would send anyone we know who is looking for copper sinks your way.  

Thanks Dino,

Chris


Hi Dino,copper undermount smart sink

We love the Smarter sink!
Thank you,
Lynn D
Tallahassee, FL


Hi Dino,

The sink is truly a work of art!! Thank you so much!! The backsplash will go in on Friday, and I will email you a pic when its all done.
Thanks, Dena
 


Hi Dino,
My copper countertop is installed...thank you for working with me...I love it...very unique....I'll send pictures when everything is complete.
Your customer and friend,
Frankie


Hi Melissa,

So funny that you wrote this yesterday because we had just opened the sink! It is beautiful and the craftsmanship is lovely.
the sink is gorgeous! Thanks for the follow up email.

Sincerely,
Beth Frasher


On a completely different note, I got the Vostra shower head a few weeks ago, and it's awesome. I love that it gets all of me wet at once (no cold spots), and that it feels like soft rain instead of stinging sleet.. My husband prefers the "sleet", so he put an adaptor on so it can be switched back and forth with our old shower head. I also love the ability to change it to an angle that doesn't flood my bathroom floor when I turn it on!
______Marc Olson
 


Dear Melissa,

We are finally back in Trinidad and have received the turquoise sink. It is absolutely beautiful! We love it. Thank you for a beautiful product.
Most kindly, Louise Kupka


Thanks. I will keep an eye out for him! You all have been so helpful with this process. Great customer service. Lisa Jacobs
 


Dino & Melissa,

Got the sink on Friday…Wow looks great. Got it home and WOW IT LOOKS BIG!!! Anyway, I realized it is difficult to put an under counter sink into an existing corner!!! Wow again!!! We ended up taking out one of the sidewalls and got it in the. There was about 1/4" left on both sides…ie: PERFECT FIT. I am glad that I got it Friday, as it took several days for the process. Mike Ness
 


Melissa,

We received the sink yesterday; it shipped fine and looks good (I'm sure it will look great when we get it unpacked!). I'll be sure to send a picture of the sink area when the kitchen is finished. Thank you again for such a great sink and a great experience (and please thank Dino for me, also)!

—Sam White
 


Hello Melissa,

I wanted to let you know that we received our sink yesterday. I can't tell you how pleased we are with the way it turned out! It looks incredible against the other colors in the kitchen. We now just need to get our faucet and we should be ready to have it installed.

Please tell Dino, again, how appreciative I am for all his time and information. I also appreciate his skilled employees that made this sink possible.

Hope you have a great weekend....

Edward Jabbour
 


Hi Melissa,

I'm happy to tell you that our sink arrived this morning. It's beautiful. Thanks again. We can't wait to see it installed.

Chrisma
 


This is a recent email that we thought you should read: (The person writing this asked for us to put her email on our site)

Your Name: LINDA *************

Your Email Address: **********@AOL.COM

Subject: COPPER SINKS

Message: I AM SO SORRY THAT I DID NOT KNOW ABOUT YOUR SINKS WHEN I WENT SEARCHING FOR A FARMHOUSE COPPER SINK. I PURCHASED ONE FROM *****************.. IT HAS ONLY BEEN INSTALLED ONE WEEK. I PICKED MEDIUM DARK PATINA. WELL THE WHOLE INSIDE OF THE SINK IS RUINED, COMPLETELY, IT IT SPOTTED LIKE A NEW COPPER PENNY. IT LOOKS DISGUSTING. NO ONE TOLD ME I COULD NOT USE IT LIKE A NORMAL KITCHEN SINK. IF I COULD SUE THEM I WOULD. IT COST ME A LOT OF MONEY AND NOW IT IS RUINED. I HOPE AMERICAN EXPRESS CAN HELP ME GET MY MONEY BACK. YOUR SITE IS WONDERFUL AND GIVES ALL THE FACTS, NOT LIKE ****************************. THEY DO NOT GIVE FULL DISCLOSURE ON THEIR PRODUCTS. I HAVE SILESTONE AROUND THE SINK AND DO NOT THINK I CAN REMOVE THE SINK NOW. ALSO , IT DOES NOT DRAIN PROPERLY. I HAVE WATER POOLING IN IT ALL THE TIME. I HATE IT. WISH I HAD KNOWN ABOUT YOUR COMPANY.

City and State: HAZLET, NEW JERSEY

Phone number: 732-***-****
 


Subject: testimonial

Message: I don't believe I've written one and it's so well deserved, so here it is:

I just wanted to write & mention how much I love my corner drain copper farm sink with the fire & ice apron! Becky is amazing and treated me like a friend rather than a client from the get-go. This is my second copper sink from this manufacturer and I can't say enough about it, anyone who sees it goes on & on about how positively gorgeous it is! The corner drain is a must, much more efficient than a center drain. If you are even just thinking about owning one, buy it here, you won't be sorry. I love that they have an available matching copper drain, much better than the faux. An absolutely stunning sink, I never get tired of looking at it, and it's much more comfortable to use than my old cast iron one, ask Becky about that, she'll fill you in... Andrea D. California


I cannot say enough good things about both your products and your customer service.  Our new 33" apron-front copper sink is GORGEOUS.  More importantly, though, my husband and I can't get over your incredible 48-hour turnaround time to replace the sink when UPS damaged it in shipping.  Your extraordinary efforts paid off and enabled us to get our granite countertops installed just under the wire as our installer was leaving tonight on a 2-week vacation.  The kitchen looks beautiful and the sink is absolutely the focal point when you walk in. Thank you, thank you, thank you for helping make a very difficult situation much less stressful.  Your customer focus made all the difference.  We will send you photos once the kitchen is complete. Betsy Z.
 


Yes, I received my sink and it is gorgeous!   I can't wait to install it!  When done, I will send you glorious full color digital pictures - I promise! Thanks for your time in helping me with this special project.   As a business owner/manager myself, please know that I fully realize how busy you must be, and sincerely appreciate your time and expertise.

With kindest personal regards,
Dr. Maryellen M.
 



Rick and Sherry T 's hammered copper farmhouse style sink is absolutely gorgeous and fit like a rubber glove......I have been telling everyone about it and sending them your website.  Thank you for a job well done.....Drue H.

 


Dino... the installers are putting in the countertops right now... the sink looks fantastic

When I am finished I'll be sure to send you some pictures... everyone loves the sink: My Sales rep, the installers loved ease of installation!!
Sales rep said he got lots of compliments while it was at the shop during countertop manufacturing.

thanks again!
 
Mark


Hello Dino

 The sink is superb, good looking and capacious.  I can wash the top pieces of our new range with ease.

 People are impressed.

 The stainless cleaner works as you claimed.

 Thank you.

 Steve

  City and State: Portland


Hi Dino,

I received my sink and I love it! It's exactly what I envisioned.
Thanks Dino,

Maria College


Dino,

I apologize for not getting back to you sooner. We received the sink last week and just wanted to tell you it's absolutely beautiful. You guys did a fabulous job, we really love it and once we get it installed we will send you a picture. Thank you again for the work, it turned out better than we could have even imagined.  Thank you very much, Mark M


Dear Dino,

I am so impressed with your attention to detail and the fact that you even answered my call on a Saturday evening! I thought I would be leaving a message. We spoke for almost an hour and you made me feel like I was not imposing on your weekend (but I am sure I was). You talk about being accessible on your web site, but all too often it is just talk. In your case, you are the real deal. I felt like I was your only customer. You took so much time to walk me through the process. I originally was quite apprehensive doing such a complicated project over the phone. Once I spoke to you, I felt so comfortable. Your suggestions were amazing and I am so glad I took your advice on the shallower sink. You caught a few errors that my contractor was about to make and we are all very appreciative.  My contractor's jaw dropped when we opened the crate. The sink was packed so well. It is very apparent you are all very proud of your work and it shows right down to the packaging. I will be a customer for life. Jean M (PS. Thank you for signing my sink - nice touch!)
 


Hi Dino and Gang!  I was cleaning out my computer and found these, oops!  Forgot to send these in, I think... I have sent you some pics, feel free to use any or all.

Both my husband and I are surprised at how much we ended up loving the look of our sink in this kitchen.  Not to mention its functionality!  It's beautiful, and we have no worries, love the antimicrobial quality!  It truly has become the center piece of our home.  We used to have a stainless steel sink at our last home.  I can't tell you how many times I looked down into that sink, disappointed at all the scratches.  This sink sure stands up to the wear and tear from our family of five. I absolutely love that it is always changing it's beauty, this self healing thing is GREAT!

I have got to say, I was a little worried about it being such a precise custom size, but you and your team were great, you have got this art mastered.  Thank you for your attention to detail, and for your customer service from beginning to end.

Now, if we can only finish the basement....

Thank you, Faryal Sterger

PS  New website is looking good!
(Click on photo for detail)

"Hey dino...i am up in illinois, we bought a sink from you back in march for our house in wisconsin...wanted to show you the pics of our kitchen..". Denise

 

 

 

 

 

 

 

 

 

 

 


Dino, often times in the business world we are quick to jump on people when they do something wrong or something isn't up to par but we are very slow to say thank you or express our appreciation when something is done right. I have been delinquent in sending this to you but I am reminded of the need to do so every day when I look at my beautiful sinks. I need to get some photos to you of the finished products and the kitchen install but as beautiful as I think the rest of my kitchen turned out, everyone always comments on the sinks and wants to know where I got them from. Just this morning I gave another person your information.

Thanks again for the beautiful and functional sinks. They totally make my kitchen.....and bar.......and pantry.......... George C.


Hi Dino,

I have attached pictures of the two sinks I ordered last year as you requested—I finally got around to getting an up-to-date camera. 

I have gotten over stains that eventually go away and have settled into using the sinks normally.

Thank you for the information and your interest.

Arlene M.


The photos below were sent in by Cosmo and Kara. They used a Waterstone Towson faucet suite in weathered copper along with our under mount copper sink. I have to say, they sure paid attention to detail in their kitchen. I was a kitchen designer for many years, this one sure impressed me! (Dino) Make sure you click on the images so you can see the detail.

Dino we love the sink you made for us.  It is really beautiful!!! 

       


oh. my. goodness. it is SO beautiful!!!

the builder was really impressed with the weight and quality of the material, too.

thank you so much. love it, love it, love it.

i'll be sure to send a pic once it's installed.

thanks again!

nancy


Lisa,  My sinks arrived yesterday. They are gorgeous and even more beautiful than anticipated. I cannot wait til they are installed.

Please thank Dino for the excellent craftsmanship and the personal note on the bottom of the sink (that was a pleasant surprise!).

 Thank you!

Valarie P


OK, OK, You were right... I love, love ,love,  the single bowl sink with the right rear drain. You even have my husband doing the dishes! ( a small miracle)You asked me to trust you and I did. I have to say, it only took one day for me to "get it". This simple design is awesome. Now that I have used the sink for a month or so, I could never go back to  my old double bowl sink (that I thought I liked). It seems like every day I mention your name - my husband is going to get a complex. I just wanted to tell you that I am generally a nervous buyer. I felt so calm during the order process. You held my hand all the way through - even a thoughtful note on the bottom of my sink! It is obvious that you are detail oriented and love what you do. Not to forget, I love my Waterstone faucet set up. Wow - the quality is far and above what I expected. I had a difficult time convincing my hubby to spend over $1000 for the faucet, etc. In fact, he was a bit irritated with me - until he opened the box. His comment was " holy s**t", this thing weighs a ton". (You can put this on your site and leave off his comment if you like - I just wanted to thank you for going way beyond my expectations in every way)

Janet D


Copper farm sink with northern lights patina on apron


 

Hi Dino - new kitchen is finished - sink and faucet look amazing - pictures attached.

 

Thanks again,

 

Ken and Donna

(This is our Northern Lights patina, which I apply myself. As much as I enjoy doing this patina, I am glad I only do a few a year. The patina can take over a week to accomplish. The faucet shown is the PLP by Waterstone in the weathered copper patina. The backsplash in Ken and Donnas' kitchen is gorgeous, don't you think?)

 


 

 


Dino thank you for the extra special customer service. I have loved my copper farm sink from day one - the excellent customer care and support helping me keep it as beautiful as the day it was installed makes it a pleasure to own. A very happy customer, Sandy Tarr  (has had her sink for three years)


Dino - I wanted to send a quick testimonial for you to share with all of your future customers. I wanted to thank you for your incredible responsiveness. I called at the last hour of our renovation, having been stuck in a horrible state of indecision over all of the copper sink vendors on-line. Within a matter of minutes I knew I had made the right decision, and within days, I had an absolutely beautiful new copper farm sink installed in my kitchen. As all of your other testimonials read, the sink is amazing looking and incredibly high quality. Thank you for your great insight, advice and of course, for the beautiful sink. The final touch was when I was under the sink looking at the garbage disposal, and found your personal note to us! I would absolutely recommend you and your products to anyone who wants a world class sink! Angela and Tom Eckstein


Dear Dino,
I've written this recommendation of your work to share with other LinkedIn users.

Details of the Recommendation: "I purchased a solid copper sink from Dino for my total kitchen renovation. It is the center piece of a lovely room and I always get compliments on it. I didn't know Dino and had never done business with him before when I ordered my sink so I felt it was a bit of a risk. He was responsive and everything was as represented. I would do business with him again in a minute."
Service Category: Solid copper sink fabrication
Year first hired: 2010
Top Qualities: Great Results, On Time, Creative


Dear Dino:

Well indeed the beautiful sink arrived yesterday (Monday about midday as scheduled) via delivery. All without a hitch!!. I fixed up customs last week - thats was about AU$400 a little less than expected.

I had the delivery man place it in the carport as I wasn't able to get to it then, not to mention I needed Michael to help lift it.

Finally we opened it today.... gently. Wow its just so impressive isn't it & will certainly makes its mark in our kitchen. I am waiting for the days when people start enquiring about this large sink we have... what's it made from...where did we get it etc? We've now got to re box it & deliver it to our kitchen man so he can start fitting it into the redgum top, or rather make the redgum fit the beautiful sink....

It appears to be in perfect condition, no damage.... I've attached some pictures for you..... pls excuse the mess -- the house is under renovation.

The kitchen is not going to be installed till end December now.... I'm waiting on faucets. Once its installed I then do the finish using milk paint. Big job this kitchen.... whew!

I will make/keep pics... for you.

Thank you so very much for this experience.....

I spent hours looking into a sink including soapstone & cast iron 2 bowl sinks as well as numerous others styles. When I moved into the copper sink option it became a real challenge to determine quality, availability of real copper sinks & style. There are allegedly 'copper' sinks available all over the web/ebay. It was really only when I found your site that I got up to speed on copper sinks..... Your site (once I got to used to traversing it!) is extremely informative. You argue well the case for your real copper sinks by comparisons with & observations of other lesser quality 'copper' sinks on the market....not to mention your certification.

Dino, the transaction was a pleasure, despite anxious moments (for me) sorting out customs from this end - a reflection of my inexperience bringing in larger stuff from overseas. Normally one buys smaller items from O/S under $1,000 which means nothing is paid re taxes/GST/tarrifs .... just click, click Order, click click Pay Pal & wait for the item to arrive.

All good from this end. Stay tuned... Ive attached some shots of your sink in Australia - in more than one email.

cheers & many thanks, Karen
PS all the best for Thanksgiving


Mr. Dino,

Just received my sink and it looks beautiful. You packed it well ( the UPS man was even impressed!). The shock meter was gone but everything looked great inside. It was so special to see your message. I know we bought from the right company. Thank you for all your hard work and talent with copper and people. Okay, now I talk too much!!!!
Again, thank you for a beautiful product.

Sincerely,

Nancy Jones


Good Morning Dino.

Gorgeous isn't adequate...there are no words. Our jaws literally dropped. It's as I envisioned but oh so "SHAZAM". Perfection!!!!!!!!!!!!!!!! Thank You so much.

I will call you very soon regarding shipment.

Deb F


My Rachiele Copper Sink Story Wow! It looks gorgeous with my marble counters and Italian cabinets. The customer service is outstanding. Yes, I actually talked to Dino--live. Looking over my notes I had forgotten how many copper sinks I had considered before selecting Rachiele. Maybe Dino doesn’t want me to mention competitors’ sinks, but since they don’t compare to his sinks in quality and price, I don’t think he’ll mind. I had originally selected Native Trails because I saw one in the showroom of the place where I bought my appliances. Then I looked at Brass Elegans, Signature Hardware, Highpoint Collection, Copper Sinks Store and many others. I remember I was very concerned about the color. I did not want a shiny copper-penny color; I wanted a darker bronze shade (color of an old penny). Since I talked to Dino via Live Chat, he sent me a link, while we were talking, to show me the exact color. The color was exactly what I wanted and when my sink arrived, it was exactly the color of the sink in link he had provided. Choosing Rachiele among all the available copper kitchen sinks was easy: it was the only sink that had the drain in the corner. As a person who cooks a lot there is nothing worse than putting your colander in sink with the drain hole in the middle and having all the water back up onto your pasta. Also if you don’t have the drain in the corner, you are almost forced to buy a grate insert to sit on your sink in order to elevate the pans and dishes so the water can drain. I prefer simple, elegant solutions to problems and the corner drain is both simple and elegant and it works. Since I was buying the copper sink for its anti-microbial quality, I wanted to make certain that the copper purity and content was as represented. I felt much more comfortable buying a sink that was manufactured in the U.S. rather than someplace like China where the factories take a lot of shortcuts and don’t necessarily follow the specifications they are given, ergo the cheaper prices. Would I buy another sink from Dino? Yes, most definitely. I am going to be remodeling another kitchen and a Rachiele cooper sink is at the top of my list for that house.


Wow is an understatement - since Saturday is my birthday this is the greatest birthday present I can imagine - now I am getting even more excited and anxious to get it installed - Wow again - I will take some before and after photos and send to you - thank you so very much - this is a dream come true.
D. Pacholl


Dino, I love the picture you sent of my sink! I am so excited that I got "my way"!!! I have been driving John (husband), our project manager and the factory absolutely crazy complaining about the sink they planned on installing. I am quite sure I have confirmed their thoughts that I am beyond spoiled getting my way! Like I told John, I was not about to give up on finding a sink until I knew I was positively beaten. I am so fortunate that your website popped up when it did. My life on that boat would be miserable if I had been stuck with that small, unusable sink that was scheduled to be installed. I just can't tell you enough how thrilled I am with your sink. It is beautiful ! You went way overboard with the packing—unbelievable! We have shipped the engines and other big ticket items to NZ for this boat and nothing had the packing and protection that you have done for the sink, let alone putting a monitor on the box!
Chances of us being in Florida waters are quite good as we have friends that cruise the East Coast. We will definitely give you a call. When we take possession of the boat, (July ?)and soon as we have it all nice and tidy, I'll send you a picture of the sink installation.

Thank you, Thank you, Thank you!!!
Sandy


Wow! Elegant! Beautiful, if a sink can have beauty. We're all the comments that our house guest said when they saw our sink. After total reconstruction of our kitchen, in just four weeks, my wife and I opened our house for a grand baby shower.

When we first decided to redo our kitchen, one of the first decision we both agree upon was that we wanted a copper sink. You are right we looked at all the competition and once I compared them I realized they just didn't compete with the products you offer. Not only the good looks, strong structural integrity and built in common sense of a right/left hand drain but when matched with the Waterstone faucet suite we now have a masterpiece within our kitchen.

I must also admit that I purchased the drainage rack even tho my wife didn't see the need. However, once installed and in daily use she now admits it was a valuable and useful addition.
So, I close with a big Thank You for a wonderful American made product that we are very proud to own and enjoy its use every day.

Keep up the good work
Regards
Richard
Atlanta, GA

 

 

 

 

 

 



 

These are the results of a survey taken by past customers well after sinks were installed and being used. Questions 7 and 8 were comment based. Some of which are shown below. 

Some of the comments regarding the question: "What did you like best about your purchase?"

"Wow, where to begin....the sink is amazing, beautiful, unique in material and design, extremely practical, a joy to use, requires no special care, durable, an ever-changing piece of art. It was a delight to work with Dino on the design. He was pathologically accessible (24 hours a day!!), and a bright spot in a huge remodeling job. I believe the joy that he has for his products is embedded in the sinks. Oh and it looks gorgeous in our kitchen."

"The ability to talk with the owner of the company is a benefit that can not have a price attached. to it. Dino's passion for his product is palpable whenever you speak with him. His vision and advice went beyond the sink itself, and he helped me with other design aspects of my kitchen remodel. A few days after I had finally decided to go with the Rachiele sink, I realized that I had asked Dino to have the drain installed in the right rear corner of the sink. I am left handed, and it makes more sense to have the drain in the left rear corner. I placed a call to Dino's cell phone, and told him of my over sight. He IMMEDIATELY ran to his production area, and had them stop production, and rework the sink so the drain was in the right (left) place! That kind if service is simply unheard of these days, and would NEVER happen with any other internet based business. The high level of service goes hand in hand with the high quality product Rachiele sells. I am extremely pleased with my decision to go with the Rachiele sink - The product and service are well worth the price."

Some of the comments regarding the question: "WIf you could give advice to a prospective buyer, what would it be?

"Talk with Dino about all aspects of your kitchen. Let him know what you cook, how you cook, and how you plan on using your sink. Pick his brain - there is a breadth and depth of knowledge there that he is more than willing to share."

"After our experience, why would anyone want to use anything else? I recommend watching all of Dino's video clips, they are very accurate!"


A list of States we have delivered copper and stainless sinks to:

Alabama Alaska Arizona Arkansas
California Colorado Connecticut Delaware
Florida Georgia Hawaii Idaho
Illinois Indiana Iowa Kansas
Kentucky Louisiana Maine Maryland
Massachusetts Michigan Minnesota Mississippi
Missouri Montana Nebraska Nevada
New Hampshire New Jersey New Mexico New York
North Carolina North Dakota Ohio Oklahoma
Oregon Pennsylvania Rhode Island South Carolina
South Dakota Tennessee Texas Utah
Vermont Virginia Washington West Virginia
Wisconsin Wyoming

Countries:

England Guam Australia Saudi Arabia Israel Canada


74 West 2nd Street Apopka, Florida 32703 1-800-881-9044 (321-775-5844) Fax: 1-407-386-3434 E-Mail