LIFETIME LIMITED WARRANTY (Most offer either a year warranty or some just warranty their sinks until delivery!)

Rachiele offers a lifetime limited transferable warranty on all its products. The warranty is limited to defects in workmanship. We will repair or replace any sink shown to be defective and credit return shipping. We do not believe the warranty should ever expire on a quality luxury product that has no moving parts!. Did you notice?? No disclaimers. You don't have to dry your sink after each use, nor do you have to wax your sink regularly.

OUR EXCLUSIVE GUARANTEE

If, for any reason, a customer is not THRILLED with the quality of our sink, we will (1) promptly and fully refund their money, (2) pay for the return shipping cost and (3) send them a check for $100, in recognition of the inconvenience experienced. We want our customers to be THRILLED. We leave mere customer "satisfaction" to the competition.

Attorney babble: THIS WARRANTY IS EXCLUSIVE AND IN LIEU OF ALL OTHER WARRANTIES. Rachiele LLC MAKES NO OTHER WARRANTIES, EXPRESSED OR IMPLIED, INCLUDING WITHOUT LIMITATION, ANY WARRANTY OF MERCHANTABILITY OR WARRANTY OF FITNESS FOR A PARTICULAR PURPOSE. Rachiele LLC SHALL NOT BE LIABLE FOR DAMAGES OF ANY KIND, INCLUDING WITHOUT LIMITATION, LOST OR ANTICIPATED PROFITS, DELAY, INCIDENTAL, CONSEQUENTIAL OR SPECIAL DAMAGES. (Folks, we will do our best to thrill you - that is my personal goal)

This warranty shall not apply to any damage or product failure that is caused by any condition beyond Rachiele LLC' s control, including, but not limited to, misuse, neglect, accidental damage, improper installation or application, alteration, acts of God, or normal wear and tear. Rachiele LLC shall not be liable for any costs of removal or installation.

If you still are confused about where you should buy your sink, consider this: Where else can you buy a custom sink and reach the owner at home evenings and weekends? My home number is posted on every page of our site as the alternative number.

All sinks larger than 18" are packed in custom made wooden boxes with 2" of foam surrounding the sink. In the unlikely event of shipping damage... Please open the sink package as soon as it arrives. DO NOT DISCARD ANY SHIPPING MATERIALS. Inspect the sink carefully for damage. Seemingly flawless packaging does not denote a perfect product. Boxes rarely appear damaged when there is internal damage. Place the sink upside down on a flat surface and insure that it is lying relatively flat. If the sink is not truly square in shape or level, call us at once. Occasionally, sink boxes may get caught in the carrier's conveyors and put extreme pressure on portions of the box. . We are fully insured for any such occurrence. Please do not wait until the day of installation to examine your sink. Delays can drastically reduce our options with regard to damage claims.