These are some quotes from emails I have
received from past customers:
" I love your sinks because they are EASY to
take care of (yes- I am lazy). I used to
have a stainless steel sink in my kitchen
and the smudge marks used to drive me crazy.
I really don't do much to keep my sinks
looking beautiful now- I simply rinse them
out with soap and water while washing my
dishes. Nothing else!!!!"
" The sinks are beautiful, functional, super
easy care and I couldn't be happier with
them."
"Dino, you simply make the best sink ever. We've put them in each of our last two houses, and will be putting one in our new house soon (we really need to stop moving.) These two houses each sold within a few days, and the buyers loved the sinks." Greg Jackson
"I love the sink and faucet! The plumber who
installed it was so impressed that he called
his business partner to come and take a look
at it. It is so easy to clean. I have
extremely hard water, and it hasn't
water-spotted at all. All of my friends have
admired it as well."
"Wow, where to begin....the sink is amazing,
beautiful, unique in material and design,
extremely practical, a joy to use, requires
no special care, durable, an ever-changing
piece of art. It was a delight to work with
Dino on the design. He was pathologically
accessible (24 hours a day!!), and a bright
spot in a huge remodeling job. I believe the
joy that he has for his products is embedded
in the sinks. Oh and it looks gorgeous in
our kitchen."
"Dino, you were right... I was nervous in the beginning about scratches and marks in the sink. I have now realized there is nothing I can do to hurt my lovely copper sink. I am in love with it. Thank you and your workers for such wonderful quality and customer service. My husband and I have never experienced customer service like this before. If we ever move, I am going to take the sink with me!"
We only offer a naturally weathered patina on the interior of our copper sinks. We do not artificially color the copper with heat, chemicals or colored waxes. Our method allows the copper to heal back to it's original coloration
no matter what you do to it. That is why we are the only company that offers copper sinks with a lifetime transferable warranty with NO disclaimers regarding what you can and can't do inside the sink. We are one of a handful that do not require drying the copper sink after every use. Just to prove that our sinks heal by themselves, I did an experiment and recorded it with a camera for you to see for yourselves. The sink bottom shown is the one we use in our office kitchen. It does not get nearly as much use as a household kitchen sink, therefore the patination process will be slower in our office than would be expected in an average home. To begin the process, I took sandpaper and sanded through the patina on the sink. Then, I took a very sharp knife and made as deep a scratch as I was able to make. I did this to prove that even the deepest scratches become invisible over time and that the patina that we apply before the sink ships to you is the same coloration that copper will naturally weather to. Click on the images to see the close up detail. The second photo is between two and three weeks old. The last photo is 5 weeks old. There is no sign of the missing patina nor the scratch. Keep in mind, this sink hardly gets used. In a normal kitchen environment, the process would have resolved in a matter of a week or so.
As you can see, there really is no way to ruin the interior of our copper sinks unless you try very hard! By the way, when that sink was in our showroom, I had a challenge. If anyone could find the scratch in our sink, I would have offered a free one! Yep, I have offered that to quite a few visitors. Nobody was able find the deep scratch. Update March 2013: I sold this sink for $1500 to a customer who came in to see the sink. The sink looked brand new. How many sinks can you sell, that have been used daily for over 9 years, for $1500? Rachiele copper sinks hold their value.
The last photo was a snapshot I took just before our client came to pick up the sink. I am not exaggerating when I say the sink looked brand new.
Just a note here... When someone leaves something in my copper sink at home and it leaves a mark that I don't care for, I have two options. I can leave it and it will vanish in a few days or I can take one of those green and yellow sponges with the ScotchBrite pad on one side and go over the entire bottom of the sink. Non-copper pots and pans may leave a dark ring in the bottom of the sink. Don't worry. That will vanish on its own or you can remove it with a scrubbie. I don't ever worry about scratches, as they will vanish quickly. I just lighten up the entire bottom of the sink to the point that the marks are not very visible. The entire bottom will now patina back naturally in short order. Remember, there is nothing you can do to damage the inside of the sink unintentionally. The reason my sink is different is that that patina is "natural" not fake. When the patina is disturbed, it will always come back to the general color it was when new. Also, my sinks drain properly, so you don't have to dry the sink after each use. You may notice if you leave a pot in the sink it will likely leave a dark ring where the pot sat. It is due to the reaction of the other metal. Relax! You have two choices. Simply continue using the sink and the mark will disappear, or you can take a green and yellow sponge and use the ScotchBrite side to go over the dark area to lighten it up. Don't worry about scratch marks. They will vanish in a day or so.