Selling the Workstation Sink...

Selling the sizzle and not the steak...

It seems to me that everyone is selling the glamor instead of the practicality of the workstation sinks on the market. I can't help myself, so I am going to rant a bit!


What they show you...

  They show photos of lobsters on a cutting board that sits across the bowl of the sink. How lovely.

What you don't see...

I almost laughed myself off of my seat when I saw that photo. They clearly had to have completely dried off the lobster for the photo shoot. Take a close look. If this was a real happening, the lobster juice would have run all over the countertop and on to the floor.


What they show you...  

A family and friend gathering in a video. Scrumptious steak is served on the sink along with baked potatoes and other goodies.

What they hope you don't realize...

Seriously folks. Are you going to invite guests to your home and serve them like they do at Golden Coral - cafeteria style? This all looks wonderful until you really think things through.


  What they show you...

Gadgets galore! Cutting boards, serving trays, knife holders, and dozens of other "convenient accessories"  

What they hope you do not realize...

Based on several of our current customers who have owned Galley, and similar, type workstation sinks in the past, they tell me that many, if not most, of the accessories were only used briefly until the novelty wore off. Then they were permanently stored in the kitchen - taking up valuable storage space.


 What they show you...

Gorgeous bamboo cutting boards.  

Now my head hurts! Really?

Have you ever seen a butcher use a bamboo cutting surface? Come on. The reason for the bamboo is dollars and cents. They are cheap. Our butcher grade cutting boards are exactly the material that inspectors must see when they inspect butcher shops and deli's. The material we use may look like the other cutting boards you might see, however I am fairly certain there are no companies using the material we use. I think there is a song that goes... Killing me softly...


  What they show you...  

Graphite wood composite or "exclusive" resin cutting boards.

Get a sample...

Several years ago I was on the hunt for a black cutting board. I always insist that our products are made in the USA if at all possible. Well, I found a black wood composite board and ordered one. I made several cuts on the board and realized it was horrible and threw it away. The board is too hard to use with sharp knives. It will dull the knives. It also looked awful with just a few cut marks in it. Folks, there is a reason that all butchers and deli's use the exact material we send with our workstation sinks. The material does not get all cut up and discolored. The boards are dishwasher safe. I have customers who have had their cutting boards well over 7 years and tell me they still look great.


Grids to cover the entire bottom of the sink...  

I assume there is a reason for this. I have tried and tried, but I can only come up with one reason - to protect the sink.

99% of the sinks we sell do not need protection - even our stainless sinks.

I can just picture pouring out the left-over pasta into the sink, then spending 10 minutes trying to pick the pasta out of the holes in the bottom grid. Even more ridiculous, how the heck to you clean the bottom of the sink? Are you supposed to take this giant heavy grid out of the sink every day?


The Upper Deck... 

The Galley sink offers a third tier and they have cutting boards for that tier.

Trying to compete with us...

Their third tier lips over the countertop. There is no way to use the cutting board with anything that might form a liquid, no less rinse the board off while in place. We developed a true tri-level workstation sink called Paragon. All three work areas are below the top of the bowl. You can run water on the cutting boards on the top tier without having to wear a bathing suit.


What they do not mention...

The top or second tier is hiding a potential problem.

It's all about the grout.

Take a look at the dual tier workstation sinks. They are using our original Signature Series step design and simply make the flanges wider and expose the flange to make the top tier. Now you have water constantly sitting on the grout line between the sink and the countertop. Most sinks are installed using silicone, which is a great sealant - until you start scrubbing it. What happens if the seal fails in the back of the sink? Will you notice a small amount of dripping in the back of your sink cabinet before it causes damage?


Condiment Serving trays made of stainless steel 

It sounds like a great idea, right? The sink may be stainless and the trays will match!

Function first...

I have to admit I was asked to make a similar serving system by a customer who saw the idea on the Galley Sink website. I instantly saw the flaw. When the lid is placed on the container there is no way to see what is inside. It is like playing the old game of concentration (if you are old enough to remember). I found clear polycarbonate trays with clear polycarbonate lids. They are dishwasher and freezer safe and you can see what is inside without lifting the lid.


Cool looking drain accessories with metal bars

 I have seen some of these that roll up and some that are fixed using a resin or plastic or wood.

Again, function is key...

One of the most used accessories we offer is our metal grid. It has oblong holes so that water can evacuate better. (Round holes allow for more surface tension of the water causing slower draining). Imagine putting asparagus on one of the drain systems with the metal bars. The bars are rounded and that in itself means it is not a sturdy surface. A flat metal grid is far superior - and far more expensive to produce. We are in the business of offering thoughtful designs at the highest quality possible.


What they rely on...

If you have never owned a workstation sink, and that is likely the case, the lure of all of the functionality can be overwhelming.

What I offer...

I offer sound advice based on your height, handedness, lifestyle, cooking style, entertaining style and other factors. I have found that most of our customers really only need three basic accessories. 1. A cutting board. 2. A sponge caddy. 3. A drain grid. For most families, these three accessories will allow the most efficient use of the sink. Now, there are situations where our dual tier, tri-level Paragon sink makes sense. That being said, even in that case, I help each family select accessories that make sense and encourage them to purchase the basics, then use the sink for a while and see if any of the other accessories would make sense. In most cases, our customers do not call back for additional accessories. That is because I spend a great deal of time getting to know the user(s) and offer appropriate suggestions for accessories.